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RELAX UK LTD recommends that you print out and keep a copy of these terms and conditions for future reference.
These terms and conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.
This site is owned and operated by RELAX UK LTD. If you have any questions or comments with regard to these terms and conditions please contact us by either email: info@relax-uk.com or phone: 0333 050 8675 (Monday–Friday, 09:00 to 17:00).
These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website.
The Contract Between Us
Any contract for purchases made through the website will be with RELAX UK LTD. RELAX UK LTD must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed.
Once payment has been received RELAX UK LTD will confirm that your order has been received by sending an email to you at the email address you provide in your registration form. The shipment email will include your name, the order number and the total price. RELAX UK LTD’s acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.
RELAX UK LTD is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.
General Terms
These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non–exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.
Additional terms and conditions may apply for prize competitions, online bidding, pre–release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.
These terms and conditions only cover the RELAX UK LTD website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.
This Website
RELAX UK LTD own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited.
You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.
While we will use reasonable endeavours to verify the accuracy of any information we place on the RELAX UK LTD website, we make no warranties, whether express or implied in relation to its accuracy.
We make no warranty that the RELAX UK LTD website will meet your requirements or will be uninterrupted, timely or error–free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website.
We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the RELAX UK LTD website.
Payment Details
RELAX UK LTD accepts payment by Visa, MasterCard, American Express, Switch, Maestro and Delta. All product prices and delivery charges are shown in UK pounds sterling. Your payment card company will perform any currency conversion.
Upon receiving your order RELAX UK LTD carries out a standard pre-authorisation check on your payment card to ensure there are sufficient funds in order to fulfil the transaction. No payment is debited from your card during this pre-authorisation check. Your card will only be charged upon dispatch of the items in your order. Your card will not be debited for items in your order which have not been dispatched, apart from magazine subscriptions, which, due to their nature are invoiced before the magazine is dispatched.
Availability of Goods You Order
If RELAX UK LTD has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by RELAX UK LTD from your credit card will be re-credited to your account and RELAX UK LTD will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. RELAX UK LTD will not be obliged to offer any additional compensation for disappointment suffered.
Please note: we endeavour to bring our customers the best value we can by running special offers, but please remember stocks are limited at the special offer price, and subject to availability. We update our website as quickly as we can to minimise disappointment. The process of updating the website when goods have sold out at promotional price can take a few hours to update.
Changes to This Agreement
RELAX UK LTD reserves the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Privacy Policy
RELAX UK LTD is committed to protecting your privacy, and at the same time we endeavour to use any data we collect from you to provide the best possible service. This privacy policy describes how we collect and use your personal data.
This RELAX UK LTD site is a UK based website and takes reasonable care to comply with requirements of the UK Data Protection Act 1998 with regard to the personal information you supply on this site. The RELAX UK LTD site uses a security system that protects your information from unauthorised use.
However, as no data transmissions over the Internet can be guaranteed to be 100% secure we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
RELAX UK LTD may occasionally modify this Privacy Policy, such variations becoming effective immediately upon posting to the website and by continuing to use the website, you will be deemed to accept any such variations.
Please note that RELAX UK LTD does provide links to other sites, which may not be governed by this Privacy Policy and you should view the particular privacy policies of those sites for further information.
Data Collection
This site collects personal data from you via web forms, and also via email addresses we provide so that you contact us with enquiries and send us your details.
You submit information using these methods voluntarily, and agree to the use of the personal data you provide as described in this policy.
If you give us personal information about somebody else, such as a colleague, we will assume you have their permission to do so, and their data will also be subject to this policy.
Data Collection via Cookies
RELAX UK LTD may also collect personally identifying information using cookies. Sometimes cookies are required as part of this site's operation. We will not collect personal data about you using cookies outside of this purpose.
If you prefer not to allow the use of cookies, you can change the configuration of your browser to either warn you when you receive a cookie, or to automatically reject them. You may find, however, that disabling cookies means certain areas of the site do not function correctly.
Data Usage
RELAX UK LTD will use the data you supply to answer an enquiry or to administer an ongoing commercial relationship.
We will also use your data to tell you about changes to the site, new information, or products and services offered by RELAX UK LTD that we think you will find valuable. You can choose not to receive this information by sending a blank email to RELAX UK LTD info@relax-uk.com with the subject 'No RELAX UK LTD information'.
RELAX UK LTD does not share, sell, trade or rent your personal data outside of the RELAX UK LTD group. We may choose to do so in future with selected third parties whose products and services we think you will find interesting. You can choose not to receive this information by sending a blank email to RELAX UK LTD info@relax-uk.com with the subject 'No 3rd Party Information'.
Data Usage Links to External Websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.
Therefore, RELAX UK LTD cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.